Susan Allen

Susan Allen joined Yorkshire Building Society as CEO in March 2023 from Barclays where she was Head of Customer Transformation and a member of the Barclays UK Executive Committee. Susan was previously the CEO of Retail & Business Banking at Santander UK and an Executive Director. Prior to joining Santander UK, Susan held a number of significant roles at RBS.

Throughout her career, Susan has been a champion of diversity and inclusion, being recognised by the British LGBT+ Award in 2020 for her corporate allyship with Santander’s LGBT network. Susan is on the Board of Trustees for the Alzheimer’s Society, contributing to the Society’s strategic direction and activities. Susan is also a non-executive director at TheCityUK and sits on the Council of the Building Societies Association.