Lyssa McGowan

Lyssa is CEO, Consumer at VMO2, serving almost 50m customer connections across Mobile, Broadband and TV, spanning the O2, Virgin Media and Giff Gaff brands, with end to end responsibility for an £8bn P&L. Previously Lyssa was CEO of FTSE250-listed Pets at Home, the UK’s largest petcare provider, leading a transformation of the business to build an integrated, omnichannel pet care platform, underpinned by data and technology. Prior to that Lyssa spent over a decade at Sky, culminating in her role as Chief Consumer Officer, where she had responsibility for the Sky UK consumer business across mobile, broadband, TV and insurance, serving more than 10m customers and achieving over £10bn of revenue. Lyssa was also a non-executive director of Morrisons until its sale to CD&R and has previously held roles at McKinsey and Telewest. She holds an MBA from Harvard Business School, where she graduated with a Baker Scholarship and her first baby, and an MA in Geography with First Class