Director of Shared Services, Victim Support
Susan joined Victim Support in October 2016. Susan is responsible for all of the corporate support services for this national charity which provides help and support to victims of crime.
Prior to this Susan was employed as Deputy Town Clerk at the City of London Corporation for nearly twelve years. During this period she led a number of significant improvement projects and managed the City Corporation’s change programme, ensuring the City Corporation’s services were efficient and effective meeting customer’s expectations in the 21st century and beyond.
Susan trained initially in the hospitality sector and has worked extensively within the public sector. She is passionate about customer service and developing future talent. She also supports a small number of charities/social enterprises championing the aspirations of our future leaders.